Return policy

This policy applies to all purchases made through the website follower12.com with MEDYALAND LTD. It describes the conditions under which returns, refunds, and cancellations are possible.

1. General Provisions
   We want our customers to be satisfied with their purchase. Therefore, we offer refunds and corrections in certain cases. Please read the following conditions carefully.

2. Exclusions from Returns
   The following products and services are excluded from returns:

• Products with damaged or destroyed original packaging

• Disposable products

• Software

• Products or services delivered via digital media or directly online

3. Valid Reasons for Refunds
   Refunds are only possible in the following cases:

• The order was not completed within 72 hours after purchase

• Incorrect transmission of the order

• Incomplete delivery of the order

4. Procedure for Incorrect or Incomplete Orders
   If an order is incorrect or incomplete, we will correct it free of charge after verification and resend the missing products or services.

5. Payment and Security

• Payments must be made with legitimate methods

• Orders placed with stolen or unlawfully used payment methods will be immediately canceled

• MEDYALAND LTD reserves the right to take legal action in such cases

6. Responsibility for Platform Updates
   We accept no liability for delays or interruptions caused by changes or updates on social media platforms.

7. Incomplete or Incorrect Information
   If the customer provides false or incomplete information, the service cannot be provided. In such cases, there is no entitlement to a refund or cancellation.

8. Order Cancellation
   Orders can only be canceled for the reasons mentioned above.
   We also reserve the right to cancel orders from customers who spread abusive or defamatory content.

9. Changes to this Policy
   MEDYALAND LTD reserves the right to amend this policy at any time. By placing an order, customers agree to the applicable terms.

10. Contact
    For any questions or concerns regarding returns or refunds, please contact:

MEDYALAND LTD
71-75 Shelton Street, Covent Garden
London, United Kingdom, WC2H 9JQ
📧 Email: [email protected]

Return Form
Please fill out this form and send it with the required documents to: [email protected]

• Name

• Address

• Email

• Phone number

• Order number

• Product name/description

• Reason for return

• Desired action: (Refund / Exchange)
  ☐ Refund
  ☐ Exchange

If a physical return is required, please send the product to:

MEDYALAND LTD
71-75 Shelton Street, Covent Garden
London, United Kingdom, WC2H 9JQ